FAQ
GENERAL
▾How to order
To place an order, follow the steps:
- Select the item you need;
- Click Add to cart if you want to select more item, or click Buy now if you are ready to complete your order;
- Fill in your personal information in the Billing details section;
- Click Place order to finalize your purchase.
Well done! A manager will reach out to you to confirm the order.
▾Payment methods
We offer the following payment methods:
Credit card
After you place the order, we will contact you via email or messenger to clarify the details.
After that, a secure banking form will be provided, where you can enter your credit card details. We will debit the funds from your account when we dispatch the ordered item.
PayPal
After you place the order, we will contact you via email or messenger to clarify the details.
After that you will be redirected to PayPal. You will need to log in and follow the PayPal instructions.
Instant bank transfer
After you place the order, we will contact you via email or messenger to clarify the details.
After that, you will be redirected to the payment service provider’s homepage. Please log in and follow their instructions.
Google Pay
After you place the order, we will contact you via email or messenger to clarify the details.
After that, simply log in to your Google account, select the desired payment method (in your Google account) and place the order.
▾Shipping
We offer international shipping to customers worldwide from the warehouse located in the Kyrgyz Republic.
Customers are responsible for paying any additional costs (customs, duties and taxes).
To find out the shipping cost for your country, just place the order without paying or contact with our sale department sale@pfbereg.com and we will be happy to help you!
▾Exchange and return
The information about exchange and return you can read here.
▾Newsletter
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Want to unsubscribe? Simply click the UNSUBSCRIBE button or link at the bottom of any newsletter you have received from us.
ABOUT PRODUCTS
▾When can you use the tent?
The entire range of Bereg tents is designed for year-round use across four seasons:
- 4-Season Camping Tent
- 4-Season Sauna Tent
- 4-Season Marquee Tent
Additionally, there are various accessories available for customizing your tents to meet individual requirements.
▾What are the advantages of double-layer tent?
Features of Bereg double-layer tents:
PF Bereg two-layer tents consist of a frame, an outer tent fly and an inner tent fly with a removable summer floor with a zipper. These tents are suitable for use year-round in any climate zone, including the Arctic.
A key feature of double-layer tents is the “air gap” created between the tent flies. This “air gap” offers several advantages:
- Natural condensation occurs exclusively in the space between the tent flies, preventing the interior of the tent from feeling wet and maintaining its leak resistance;
- The moisture-repellent impregnation of the tent flies causes moisture to form in drops on the outer tent fly, minimizing the amount of condensate that collects on the inner fly. For drying, simply shaking the flies is sufficient without the need for additional drying of the tent;
- The air gap acts as an excellent insulator, keeping the tent warm during winter while preventing overheating in the summer months. We recommend not removing the inner tent fly except for gentle cleaning purposes.
Moreover, double-layer tents provide better wind resistance, leak resistance and comfort.
▾Is it safe to use a stove in the tent?
All tents and stoves manufactured by PF Bereg are designed for universal use and ensure safety during operation. We recommend reading the instructions for tents and stoves prior to use.
Features of Bereg tents and stoves that ensure safety:
Tents:
- a specially equipped place for stove installation in two-layer tents includes a heat-resistant wall and a chimney made of fire-resistant fabric with silicone impregnation;
- an effective ventilation system for proper airflow when using the tent stove.
Tent stoves:
- reflective screens reduce the temperature effect to objects near the stove;
- a spark arrestor forms two combustion chambers, increasing efficiency and preventing the release of sparks;
- removable legs provide additional stability for the stove
The presence of accessories such as heat-resistant stove mats, smoke and CO gas detectors provide additional safety.
▾What stove should I choose for my tent?
Tent stoves for UP series and Cube series
There is a general recommendation for helping you to choose a stove.
- Sputnik-3 – Atom or Fireplace small size.
- Winter-summer – Atom or Fireplace small size.
- UP-2 Mini – Atom or Fireplace small size.
- UP-2 – Atom or Fireplace Medium size.
- UP-2 Deluxe – Atom or Fireplace Medium size.
- UP-5 – Atom or Fireplace Large size, Vector or Satellite stove
- UP-5 Deluxe – Atom or Fireplace Large size, Vector or Satellite stove
- UP-7 – Atom or Fireplace Large size, Vector or Satellite stove
- Cube 2.20 – Atom or Fireplace medium size
- Cuboid 3.60 – Satellite, Atom or Fireplace medium size
- Cuboid 4.40 – Satellite, Vector, Atom or Fireplace medium size
- Pentagon – Satellite, Vector, Atom or Fireplace large size
- Hexagon – Atom or Fireplace Large size, Vector or Satellite stove
Please contact the seller if you need assistance selecting the chimney diameter for a tent.
Tent stoves for Sauna tents
The tent stove Sauna is recommended to use with PF Bereg sauna tents. This stove has following advantages:
- Large firebox for extended burn times and efficient heat generation.;
- Built-in stone box for retaining heat and providing steaming capabilities;
- Versatile use as a heater for sauna tents and large tents, and as a stove for cooking.
▾Can I use a living tent as a sauna?
Yes, it is possible to use PF Bereg tents as saunas. All tents are versatile and suitable not only for living but also for bathing. The tents offer the following advantages:
- Flies made of water-repellent and heat-resistant Oxford fabric. The tents do not absorb water, dry quickly and are resistant to high temperatures.
- A sturdy frame and guy line system for stability.
- Compatibility with camping stoves. The tents feature a chimney made of heat-resistant fabric with a diameter option and have a ventilation window to provide airflow.
▾How to care for tents and stoves?
Quality all-season tent and wood stove are an investment for many years. To ensure it lasts longer, follow the care and storage recommendations.
TENTS
- After use, clean the flies and frame of sand and dirt. You can wash off dirt using a sponge and soapy water (at 30°C). Please, do not use abrasive or stiff brushes. This can damage the waterproof coating.
- You can dry the tent before you go home. Light the stove, then open windows and doors for ventilation. You can also dry the tent after returning home. Take the tent out of the bag and unfold it in a dry, well-ventilated space. Leave it for a while.
- If there is no place at home to set up the tent, unfold the tent without setting it up. You can do this near a radiator. Change the tent’s position periodically. Another variant is to set up the tent outside if weather is good enough. Open windows and doors for ventilation.
STOVES
- During use, remove ash from the stove every 7 hours.
- Clean the chimney pipes every 10 hours, using a metal brush or improvised things (such as short tree branches).
- Clean the stove before going home for storing it without ash and dirt.
GENERAL
We recommend to keep tents and stoves in a dry place. Store the tent and stove in bags to protect them from moisture, dirt and dust.
▾About airboats
An airboat is a flat-bottomed vessel propelled by an airplane-type propeller. It is powered by an automotive motor. The airboat is a versatile, all-terrain vehicle that features:
- Ability to operate in places where most boats struggle. It can move across water, shallow areas, snow and ice;
- Large load-capacity. It can carry a significant amount of gear for your outdoor adventures;
- Good aerodynamics. It enhances the stability of the airboat, particularly at high speeds.
The airboat base is made of a dense PVC fabric that is resistant to cold and moisture. The underneath is equipped with armor featuring a scaly structure made of a high-molecular-weight polyethylene PE 500.
The airboat is a good thing for:
- Fishermen, especially those who prefer winter fishing,
- Hunters,
- Expedition groups, such as geologist, archaeologist, etc.
You can find more information in the airboat descriptions available on the website.
▾Is there a guarantee on the product?
Warranty
PF Bereg constantly improves its products, resulting in higher quality and reliability of equipment. The company strives to provide the clients with outdoor gear that ensures maximum comfort in the wild.
Quality Control
To guarantee that you receive products that fully meet the stated characteristics and quality standards, the Quality Control Department (QC) inspects all items. Each product unit is supplied with an operating manual, datasheet and a warranty card signed by the QC specialist who conducted the inspection. The warranty card also specifies the company’s warranty obligations for each product.
Extended warranty period for tents:
- Tent flies – 2 years;
- Frame – 10 years.
Camping furniture and other accessories – 1 year.